Head office of Żabka Polska employs about 400 persons nationally, who are responsible for the development of Żabka and Freshmarket networks. A complete and proven company staff is supported by employees and co-workers all over Poland. Żabka Polska manages its own logistic centres providing goods to stores all around the country. Sales are co-ordinated by 9 macro-regional managers and 80 sales partners reporting to them, who assist franchise holders all over the country. A separate team of 50 persons is in charge of acquiring and converting premises into new stores. Including agents (i.e. franchisees) and shop assistants employed by the agents, Żabka Polska provides jobs to over 8 thousand people.

The Managing Board of Żabka Polska S.A. makes continuous effort to provide its employees with best possible working conditions trough both creating perspectives of individual development and appropriate financial and non-financial incentives. Individual stores are managed directly by their Agents. They are individual business owners responsible for employment in their stores. They recruit cashiers and shop assistants, and monitor the quality of their job.

In the network structure, each shop reports to a sales partner who attends to ongoing issues reported by agents and their employees, and offers assistance and guidelines relating to the recruitment of staff. Importantly, the company provides its agents with extensive educational background in the form of trainings. Żabka Polska refunds a variety of training sessions, including teaching courses to agents in view of improving professional skills of interns employed in their shops. Additionally, agents receive training from external companies, aimed at broadening their knowledge of various trading activities as well as “tough-” and “soft - minded” forms of management, e.g. how to act in crisis situations, or how to recruit and manage the staff.